Contact Us

Customer Support

You can reach us daily from 9am-7pm (EST).

Tel: (888) 605-1999

support@drhouse.com

Press inquiries

Send us a note and our PR Manager will be in touch.

drhouse@5wpr.com

Organizations

Write to our sales to see if there’s a fit.

organizations@drhouse.com

Frequently asked questions

  • DrHouse medical service is currently only available in New York, but we do our best to open up all states one by one.

  • Online doctors are perfect for non-emergency healthcare services. DrHouse board certified clinicians treat and prescribe for most common medical issues. Our clinicians are available 24/7/365 and you do not need to schedule an appointment to have a visit!

  • DrHouse has a network of U.S.-based, board-certified clinicians who go through a strict training and credentialing program prior to being admitted to the DrHouse providers network. Our providers are graduates of top US medical schools and have an average of 15 years of experience in medicine. Our goal is to offer the best possible healthcare service for all.

  • DrHouse offers $19 doctor visits with a Plus membership and $79 without a membership. The membership price is $9.99/month and comes with free care support chat. The first month’s membership cost of $9.99 is waived. You can cancel your membership anytime – without any questions.

  • Our Clinicians have the ability to provide either a refill or initiation on most medications, outside of controlled substances. Here are some common medications that our clinicians have the ability to prescribe: Valtrex, Zoloft, Trazodone, Propranolol, Prozac, Acyclovir, Metformin, Tamsulosin, Amlodipine and Valsartan.

    However, it is important to note that our clinicians will still defer to their best medical judgment during your visit, which may result in an outcome that is independent of prescribing any specific medications.

  • No, services offered through DrHouse are not covered by insurance.

  • Yes. DrHouse has built a telemedicine platform to enable our providers to practice medicine and take care of patients remotely. Every medical professinal you interact with is U.S. licensed to prescribe medicine and treat patients in your state.

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