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Customer Support

Customer support is open 24/7 in the DrHouse app.

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Frequently asked questions

  • DrHouse medical service is available in all 50 states.

  • Online doctors are perfect for non-emergency healthcare services. DrHouse board certified clinicians treat and prescribe for most common medical issues. Our clinicians are available 24/7/365 and you do not need to schedule an appointment to have a visit!

  • DrHouse has a network of U.S.-based, board-certified clinicians who go through a strict training and credentialing program prior to being admitted to the DrHouse providers network. Our providers are graduates of top US medical schools and have an average of 15 years of experience in medicine. Our goal is to offer the best possible healthcare service for all.

  • With DrHouse membership plans, visits are as low as $39. DrHouse’s monthly membership plan is $9.99/month, and the annual plan is $99/year. DrHouse membership plans include free meds and delivery. No insurance is needed! One-time urgent care visits without a membership are $59. Urgent care visits don’t have a delivery option, and Rx will be sent to your preferred pharmacy in 15 minutes.

  • Our Clinicians have the ability to provide either a refill or initiation on most medications, outside of controlled substances. Here are some common medications that our clinicians have the ability to prescribe: Valtrex, Zoloft, Trazodone, Propranolol, Prozac, Acyclovir, Metformin, Tamsulosin, Amlodipine and Valsartan.

    However, it is important to note that our clinicians will still defer to their best medical judgment during your visit, which may result in an outcome that is independent of prescribing any specific medications.

  • No, services offered through DrHouse are not covered by insurance.

  • Yes. DrHouse has built a telemedicine platform to enable our providers to practice medicine and take care of patients remotely. Every medical professinal you interact with is U.S. licensed to prescribe medicine and treat patients in your state.

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