One front door. The right next step.

Employees call or text your dedicated DrHouse number. AI helps identify the appropriate next step: self-care, a DrHouse physician, in-network care, or emergency services when needed. If a DrHouse visit is appropriate, employees receive a text link to a secure video visit. No app download is needed to get started.

The program includes plan-aware AI guidance by phone and text, visits with DrHouse MDs and DOs, and follow-up on symptoms, treatment and recovery, including after care received outside DrHouse.

Employees and family members enrolled in their health plan can receive care from birth, when virtual care is appropriate. Physicians make treatment and prescribing decisions, and patients can choose a preferred DrHouse physician, subject to availability.

In-person visits, tests and medications follow the coverage and payment terms of your existing health plan.

No. DrHouse works alongside your existing health plan. We use your benefits and network information to help employees find appropriate care, including in-network providers when an in-person visit is needed. Employees can continue seeing their existing doctors.

We help employees reach appropriate care and follow up to understand whether the original problem is improving. This can identify unresolved concerns, treatment difficulties, and suitable lower-cost options. We connect available claims costs with patient progress and report on use, outcomes, and costs so you can assess the program's value. Savings depend on your workforce and how the service is used.

Pricing depends on your workforce size and the services included in your program. Request a demo for a proposal tailored to your employees, locations, and existing health plan.

DrHouse physician visits included in your employer program are covered by the employer fee. Care outside the program, such as in-person visits, tests, and medications, follows the employee's health plan and usual payment terms. Prescription and delivery benefits apply only to eligible orders. We explain what is included before employees start using the service.

We verify identity and eligibility before clinical care and use secure channels for sensitive records and documents. Access to external health records and claims requires appropriate permissions. The employer dashboard shows aggregate use and outcomes, not individual clinical conversations or medical records.

We work with your team to set up employee eligibility, your dedicated number, benefits and network information, and launch communications. We also coordinate authorized claims access with your health plan partners. The implementation schedule reflects your workforce and setup needs. You do not have to replace your health plan or wait for its annual renewal.

We help introduce DrHouse across worksites and shifts with ready-to-use HR materials, employee messages and ongoing reminders. Depending on your program, this can also include worksite visits to introduce the benefit in person. Employees have one number to call or text for help. We review usage and feedback with your team to improve outreach and make the benefit easier to use.

DrHouse is designed for self-insured employers that want to make care easier to access and reduce avoidable healthcare spending. It can be particularly useful for workforces spread across locations and shifts, where employees need a simple way to find appropriate care and get ongoing support.

DrHouse combines plan-aware AI guidance by phone and text, included physician video visits, concierge help with in-network appointments, and ongoing follow-up. We check whether the original concern improved, including care outside DrHouse. Our team can help you assess how this fits alongside your client's existing benefits.

Yes. Book a walkthrough to see how employees call or text their dedicated DrHouse number, receive guidance, connect with care, and get follow-up. We can discuss your clients' needs and answer questions about the service before you make an introduction.

Start with the employer's employee count, locations, current health plan, and main healthcare priorities. These details help us assess fit and prepare a tailored proposal. Pricing depends on employer size. Patient information and claims files are not needed for an initial discussion.

Employers receive aggregate reporting on service use, follow-up, and patient progress. Where authorized claims data are available, we connect outcomes with care costs to identify opportunities to reduce avoidable spending. This helps clients assess both the employee experience and financial value while protecting individual health information.