Can I change the pharmacy?
Yes, you can change your pharmacy on DrHouse.
You can either select a different pharmacy before your visit or update it after a prescription has been sent, depending on your situation.
Quick Answer:
- You can choose your preferred pharmacy when booking a visit
- You can update your pharmacy in the app anytime
- After a prescription is sent, pharmacies can usually transfer it
- If needed, a doctor may resend the prescription (may take up to 24 hours)
How It Works
Before your visit
When starting a visit, you can select any retail pharmacy you prefer. This ensures your prescription is sent to the correct location once approved.
After a prescription is sent
If you need to change pharmacies after the prescription has already been issued:
- You can request the new pharmacy to transfer the prescription
- Most pharmacies can handle transfers directly between locations
What to Expect
- Prescriptions are typically sent to your selected pharmacy within 15–45 minutes after your visit
- You can manage or update your pharmacy preferences anytime in the app
- If a transfer isn’t possible, support can help coordinate next steps
Limitations and Important Notes
- Not all prescriptions can be transferred (depends on pharmacy rules and medication type)
- In some cases, the physician may need to resend the prescription
- Resending a prescription may take up to 24 hours, depending on physician availability
- Prescriptions are only issued if medically appropriate during your visit
Content on the DrHouse website is written by our medical content team and reviewed by qualified MDs, PhDs, NPs, and PharmDs. We follow strict content creation guidelines to ensure accurate medical information. However, this content is for informational purposes only and not a substitute for professional medical advice, diagnosis, or treatment. For more information read our medical disclaimer.
Always consult with your physician or other qualified health providers about medical concerns. Never disregard professional medical advice or delay seeking it based on what you read on this website.
If you are experiencing high fever (>103F/39.4C), shortness of breath, difficulty breathing, chest pain, heart palpitations, abnormal bruising, abnormal bleeding, extreme fatigue, dizziness, new weakness or paralysis, difficulty with speech, confusion, extreme pain in any body part, or inability to remain hydrated or keep down fluids or feel you may have any other life-threatening condition, please go to the emergency department or call 911 immediately.
