Are there any additional fees I should be aware of?
There are no additional fees for the visits (consultations), but you are responsible for medication purchases and lab/diagnostic costs.
Quick Answer
- Visit cost: $0–$30 with insurance or $129 self-pay
- Prescription medications may cost extra
- Lab tests are billed separately
- You may owe copays, deductibles, or coinsurance
- Delivery is free in eligible cases, but not always
What the Visit Fee Covers
Your visit fee includes:
- A virtual consultation with a licensed physician
- Diagnosis and treatment recommendations
- Prescriptions (if medically appropriate)
There are no hidden fees for the consultation itself.
Additional Costs to Expect
Prescription Medications
If a medication is prescribed:
- You may pay standard pharmacy pricing
- Costs depend on your insurance and the medication
In some cases:
- Select generic medications may be $0 with delivery (when eligible)
Lab Tests
If your doctor orders lab work:
- The referral is included in your visit
- The actual lab tests are billed separately (typically through Labcorp)
- Costs depend on your insurance coverage
Insurance Cost Sharing
If you use insurance, you may still owe:
- Copay (fixed fee per visit)
- Deductible (if not yet met)
- Coinsurance (percentage of the cost)
These are determined after your insurance processes the claim.
If Insurance Doesn’t Cover the Visit
If your claim is:
- Denied, or
- Not covered by your plan
You’ll be responsible for the full $129 visit cost.
Delivery and Medication Costs
- Prescription delivery is free in supported locations
- Some medications may be available at no cost
However:
- These benefits are not available for Medicare, Medicare Advantage, Medicaid, or other government plans
- Not all medications are eligible
Limitations and What to Know
- Final costs are not always known upfront
- Coverage depends on your specific insurance plan
- Additional services (labs, medications) are separate from the visit fee
- Prescriptions and treatments are not guaranteed—they depend on physician evaluation
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