How do I add or change my method of payment?
You can easily add or change your payment method directly in the DrHouse app through your account settings. This allows you to manage how you pay for visits, whether you’re using insurance or self-pay.
Quick Answer
- Go to Account → Payment Method in the app
- Add a new card or update an existing one
- Supported methods include credit/debit cards, Apple Pay, and Google Pay
- Changes apply to future visits
- You can update payment details anytime
How to Add or Change Your Payment Method
To manage your payment method:
- Open the DrHouse app
- Go to your Account settings
- Tap Payment Method
- Add a new payment option or update an existing one
- Save your changes
Your updated payment method will be used for upcoming visits or any outstanding balances.
What Payment Methods Are Accepted
DrHouse supports multiple payment options, including:
- Credit cards
- Debit cards
- Apple Pay
- Google Pay
You can store one or more payment methods and update them as needed.
When Your Payment Method Is Used
Your payment method will be charged:
- If you select self-pay ($129 visit)
- If your insurance leaves a remaining balance after claim processing
- If your insurance claim is denied
For insured visits, charges typically happen after your insurance processes the claim.
Limitations and What to Know
- Payment methods must be added through the mobile app
- Final charges may vary depending on insurance coverage
- You may still owe copays, deductibles, or coinsurance
- Additional services (like lab tests or medications) may be billed separately
Content on the DrHouse website is written by our medical content team and reviewed by qualified MDs, PhDs, NPs, and PharmDs. We follow strict content creation guidelines to ensure accurate medical information. However, this content is for informational purposes only and not a substitute for professional medical advice, diagnosis, or treatment. For more information read our medical disclaimer.
Always consult with your physician or other qualified health providers about medical concerns. Never disregard professional medical advice or delay seeking it based on what you read on this website.
If you are experiencing high fever (>103F/39.4C), shortness of breath, difficulty breathing, chest pain, heart palpitations, abnormal bruising, abnormal bleeding, extreme fatigue, dizziness, new weakness or paralysis, difficulty with speech, confusion, extreme pain in any body part, or inability to remain hydrated or keep down fluids or feel you may have any other life-threatening condition, please go to the emergency department or call 911 immediately.
