What happens if my condition cannot be diagnosed via telehealth?
While it’s important to clarify that no healthcare provider can guarantee a 100% diagnosis or treatment outcome, DrHouse is committed to providing quality care through telehealth. DrHouse has a 100% treatment guarantee, and if, for any reason, your condition cannot be adequately addressed or diagnosed during a visit, you can reach out to DrHouse customer support to discuss your concerns.
DrHouse strives to ensure patient satisfaction, and if you encounter challenges with your care, the customer support team can assist you in resolving the issue. However, specific refund policies and guarantees may vary, and it’s advisable to review DrHouse’s Terms of Use and Refund Policy or contact customer support for detailed information.
Content on the DrHouse website is written by our medical content team and reviewed by qualified MDs, PhDs, NPs, and PharmDs. We follow strict content creation guidelines to ensure accurate medical information. However, this content is for informational purposes only and not a substitute for professional medical advice, diagnosis, or treatment. For more information read our medical disclaimer.
Always consult with your physician or other qualified health providers about medical concerns. Never disregard professional medical advice or delay seeking it based on what you read on this website.
If you are experiencing high fever (>103F/39.4C), shortness of breath, difficulty breathing, chest pain, heart palpitations, abnormal bruising, abnormal bleeding, extreme fatigue, dizziness, new weakness or paralysis, difficulty with speech, confusion, extreme pain in any body part, or inability to remain hydrated or keep down fluids or feel you may have any other life-threatening condition, please go to the emergency department or call 911 immediately.
