Can I get a refill for my existing prescription?

Yes, you can request a refill for an existing prescription through DrHouse, but it requires a quick evaluation by a licensed physician first.

Quick Answer:

• You can request prescription refills via a virtual visit
• A doctor must review and approve the refill
• Refills are not guaranteed
• Some medications are not eligible (e.g., controlled substances)
• Refills may be issued for up to 90 days when appropriate

How It Works

To get a refill, you’ll need to schedule a virtual visit through the DrHouse app. During the consultation, the physician will review your current medication, medical history, and condition.

If the refill is medically appropriate, the doctor can send the prescription directly to your preferred pharmacy or arrange delivery in eligible areas.

What to Expect

The process is similar to a standard doctor visit:

• You explain your current treatment and need for a refill
• The physician evaluates whether continuing the medication is safe and appropriate
• If approved, the refill is issued electronically

In many cases, physicians may provide up to a 90-day refill for ongoing medications that are stable and appropriate for telehealth management.

Limitations and What to Know

• Refills are not guaranteed — approval depends on the physician’s clinical judgment
• Controlled substances are not prescribed through DrHouse
• Some medications may require lab tests or monitoring before a refill is approved
• Certain drugs may not be eligible due to medical guidelines or regulations
• You must be physically located in the U.S. during your visit

If a refill isn’t appropriate, the physician may recommend alternative treatment, additional testing, or in-person care.