Do I need a new visit to get a prescription refill?
Yes, you need to start a new virtual visit to request a prescription refill through DrHouse.
Quick Answer:
- A new visit is required for all refill requests
- The visit allows a doctor to evaluate your condition
- Refills are issued only if medically appropriate
- The process is quick and done via video in the app
How It Works
Prescription refills on DrHouse are handled through a virtual doctor visit. This ensures a licensed physician can safely review your current treatment before approving any refill.
During the visit, you’ll discuss your medication, how it’s working, and any changes in your symptoms. The physician then decides whether to continue, adjust, or stop the medication.
Why a Visit Is Required
A refill is considered a medical decision, not an automatic request. Requiring a visit helps ensure:
- Your medication is still appropriate
- There are no new side effects or risks
- Your condition is being properly managed
This approach follows standard medical practice, where providers reassess patients before continuing prescriptions.
Limitations and What to Know
- Refills are not guaranteed and depend on the physician’s evaluation
- Some medications may require lab tests or follow-up care before renewal
- Controlled substances are not prescribed through DrHouse
- You must be located in the United States during the visit
If a refill isn’t appropriate, the physician may suggest alternative treatment or next steps.
Content on the DrHouse website is written by our medical content team and reviewed by qualified MDs, PhDs, NPs, and PharmDs. We follow strict content creation guidelines to ensure accurate medical information. However, this content is for informational purposes only and not a substitute for professional medical advice, diagnosis, or treatment. For more information read our medical disclaimer.
Always consult with your physician or other qualified health providers about medical concerns. Never disregard professional medical advice or delay seeking it based on what you read on this website.
If you are experiencing high fever (>103F/39.4C), shortness of breath, difficulty breathing, chest pain, heart palpitations, abnormal bruising, abnormal bleeding, extreme fatigue, dizziness, new weakness or paralysis, difficulty with speech, confusion, extreme pain in any body part, or inability to remain hydrated or keep down fluids or feel you may have any other life-threatening condition, please go to the emergency department or call 911 immediately.
