Do my family members have to use my phone or can they just log in with my account to start a visit?
Both ways are allowed. Your family members don’t have to use your phone, they can join visits from another device if needed. However, they don’t have separate accounts. Access is still tied to your main account and phone number.
Quick Answer:
- Family members can use your phone or another device
- They can log in using your phone number and verification code
- All access is tied to the main account holder
- You must still select the correct family member profile
- Minors still require a parent/guardian present
How It Works
DrHouse allows flexibility in how family members join a visit. While many users simply use the account holder’s phone, family members can also access the visit from a different device.
To do this, they log in using:
- the account holder’s phone number
- a verification code sent during login
Once logged in, you can select the correct family member profile and start the visit.
Important Considerations
- Single account access: All profiles are managed under one account—there are no separate logins for each family member
- Correct profile selection: You must choose the right family member before starting the visit so the physician sees the correct medical record
- Minors: A parent or legal guardian must still be present during the consultation
What to Expect
- You can manage and start visits remotely for family members
- Family members can join from a different location if needed
- Medical records, prescriptions, and visit notes remain separate for each profile
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