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Online Doctor
How DrHouse Works
Pricing
Telehealth Services
Our Providers

Home
Help Center
Getting Started
Can I start a visit on my computer?

Can I start a visit on my computer?

No, at this time DrHouse is only available through our mobile app.

Getting Started Questions

How to get started with DrHouse?
Do I need to create an account to use DrHouse?
How to set up an account?
What information do I need to provide during registration?
Are there any age restrictions for using DrHouse?
Can I change my personal information after account creation?
How to start my first virtual visit?
How do I add or change my method of payment?
What payment methods are available?
What kind of equipment do I need to use DrHouse?
Can I start a visit on my computer?
Are there any technical requirements for using the DrHouse app?
How do virtual doctor appointments work?
Is it possible to schedule a visit?
Can I choose a doctor?
Does DrHouse provide in-person visits?
Can I select a specialist doctor?
Can I see the same doctor again?
What are the typical wait times for virtual visits?
How much time does a virtual visit take?
How to prepare for my first telehealth appointment?
Is it possible to visit the doctor without presenting my ID?
What if I have a concern regarding a specific body part that I prefer not to show on video?
What to do if DrHouse can't provide the medical treatment I need?
How to cancel a visit?
I was not satisfied with my doctor, what to do?
What to do if I encounter technical issues while using the DrHouse app?
Can I schedule follow-up appointments?
Can I share my DrHouse health records with other healthcare providers?
What support is available if I have questions or need assistance?
How can I contact DrHouse for support or inquiries?
What are the customer service hours for DrHouse?

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Customer Support
- Support is open 24/7
- in the DrHouse app.

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- New York, NY, 10001

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