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Online Doctor
How DrHouse Works
Pricing
Telehealth Services
Our Providers

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Help Center
Getting Started
Does DrHouse provide in-person visits?

Does DrHouse provide in-person visits?

DrHouse is a virtual healthcare provider. We do not provide in-person visits.

Getting Started Questions

How to get started with DrHouse?
Do I need to create an account to use DrHouse?
How to set up an account?
What information do I need to provide during registration?
Are there any age restrictions for using DrHouse?
Can I change my personal information after account creation?
How to start my first virtual visit?
How do I add or change my method of payment?
What payment methods are available?
What kind of equipment do I need to use DrHouse?
Can I start a visit on my computer?
Are there any technical requirements for using the DrHouse app?
How do virtual doctor appointments work?
Is it possible to schedule a visit?
Can I choose a doctor?
Does DrHouse provide in-person visits?
Can I select a specialist doctor?
Can I see the same doctor again?
What are the typical wait times for virtual visits?
How much time does a virtual visit take?
How to prepare for my first telehealth appointment?
Is it possible to visit the doctor without presenting my ID?
What if I have a concern regarding a specific body part that I prefer not to show on video?
What to do if DrHouse can't provide the medical treatment I need?
How to cancel a visit?
I was not satisfied with my doctor, what to do?
What to do if I encounter technical issues while using the DrHouse app?
Can I schedule follow-up appointments?
Can I share my DrHouse health records with other healthcare providers?
What support is available if I have questions or need assistance?
How can I contact DrHouse for support or inquiries?
What are the customer service hours for DrHouse?

Other Topics

Getting Started
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General Information
Using the DrHouse App
Account
Prescriptions and Medications
Appointments and Consultations
Diagnosis & Treatment
Feedback and Complaints
Billing and Pricing
Doctor's Notes
Technical Support
Pharmacy Related
Rx Delivery
Family Members
Website Content
Privacy and Security
Employers
Visit Credits
Promo Codes
Referral program
Affiliate Program

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Customer Support
- Support is open 24/7
- in the DrHouse app.

Address
- 244 Fifth Avenue,
- New York, NY, 10001

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