Getting Started
Quickly find answers about getting started. Use the search or find a question from the list below.
Getting Started Questions
- How to get started with DrHouse?
- Do I need to create an account to use DrHouse?
- How to set up an account?
- What information do I need to provide during registration?
- Are there any age restrictions for using DrHouse?
- Can I change my personal information after account creation?
- How to start my first virtual visit?
- How do I add or change my method of payment?
- What payment methods are available?
- What kind of equipment do I need to use DrHouse?
- Can I start a visit on my computer?
- Are there any technical requirements for using the DrHouse app?
- How do virtual doctor appointments work?
- Is it possible to schedule a visit?
- Can I choose a doctor?
- Does DrHouse provide in-person visits?
- Can I select a specialist doctor?
- Can I see the same doctor again?
- What are the typical wait times for virtual visits?
- How much time does a virtual visit take?
- How to prepare for my first telehealth appointment?
- Is it possible to visit the doctor without presenting my ID?
- What if I have a concern regarding a specific body part that I prefer not to show on video?
- What to do if DrHouse can't provide the medical treatment I need?
- How to cancel a visit?
- I was not satisfied with my doctor, what to do?
- What to do if I encounter technical issues while using the DrHouse app?
- Can I schedule follow-up appointments?
- Can I share my DrHouse health records with other healthcare providers?
- What support is available if I have questions or need assistance?
- How can I contact DrHouse for support or inquiries?
- What are the customer service hours for DrHouse?
Other Topics
- Getting Started
- Insurance
- Lab Tests and Referrals
- General Information
- Using the DrHouse App
- Account
- Prescriptions and Medications
- Appointments and Consultations
- Diagnosis & Treatment
- Feedback and Complaints
- Billing and Pricing
- Doctor's Notes
- Technical Support
- Pharmacy Related
- Rx Delivery
- Family Members
- Website Content
- Privacy and Security
- Employers
- Visit Credits
- Promo Codes
- Referral program
- Affiliate Program
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