How does DrHouse work?
DrHouse is a telehealth platform that lets you see a licensed doctor online through a mobile app. You can book a visit, talk to a physician via secure video, receive a diagnosis and treatment plan, and get prescriptions sent to a pharmacy or delivered—without going to a clinic.
Quick Answer:
- Download the app and create an account
- Enter your symptoms and insurance (or self-pay)
- Choose a doctor and schedule a visit
- Meet via secure video consultation
- Get diagnosis, treatment, and possible prescription
- Pick up medication or get same-day delivery (in some areas)
How It Works
DrHouse is designed to make getting medical care fast and convenient from home. Here’s how the process typically works:
- Sign up in the app: Create an account and provide basic personal information.
- Enter visit details: Add your symptoms, reason for visit, and insurance or payment method.
- Choose a doctor: Select from licensed U.S. physicians based on availability, specialty, ratings, or language.
- Book your appointment: You can choose the next available time or schedule ahead.
- Complete your medical info: Share health history, medications, and other relevant details before the visit.
- Join your video visit: Meet with a doctor through a secure video call in the app.
- Get diagnosis and treatment: The physician evaluates your condition and recommends treatment, which may include prescriptions if appropriate.
- Receive medication or next steps: Prescriptions can be sent to a pharmacy or delivered the same day in supported areas.
What You Can Use It For
DrHouse is designed for non-emergency care, including:
- Common illnesses (cold, flu, infections)
- Prescription refills
- Chronic condition management
- Lab test referrals
- Doctor’s notes for work or school
Physicians are available 24/7, and visits typically have short wait times depending on demand.
Limitations and What to Know
- Not for emergencies: Life-threatening conditions require ER or 911 care
- Prescriptions are not guaranteed: Doctors decide based on medical evaluation
- Some medications are not prescribed via telehealth, including controlled substances
- Some conditions require in-person care if a physical exam or imaging is needed
- Prescription delivery depends on location and eligibility
- All care decisions are made by licensed physicians based on your symptoms and medical history.
Content on the DrHouse website is written by our medical content team and reviewed by qualified MDs, PhDs, NPs, and PharmDs. We follow strict content creation guidelines to ensure accurate medical information. However, this content is for informational purposes only and not a substitute for professional medical advice, diagnosis, or treatment. For more information read our medical disclaimer.
Always consult with your physician or other qualified health providers about medical concerns. Never disregard professional medical advice or delay seeking it based on what you read on this website.
If you are experiencing high fever (>103F/39.4C), shortness of breath, difficulty breathing, chest pain, heart palpitations, abnormal bruising, abnormal bleeding, extreme fatigue, dizziness, new weakness or paralysis, difficulty with speech, confusion, extreme pain in any body part, or inability to remain hydrated or keep down fluids or feel you may have any other life-threatening condition, please go to the emergency department or call 911 immediately.
