Who can use DrHouse?

DrHouse is available to patients located in the United States who want convenient access to licensed physicians through virtual visits. It’s designed for adults and families seeking non-emergency medical care, as long as they have a compatible smartphone and internet connection.

Quick Answer:

• Available to patients physically located in the U.S.
• Open to adults and minors (with a parent or guardian)
• Requires a smartphone and an internet connection
• Supports insured and self-pay patients
• Suitable for non-emergency medical care only

Who Can Use DrHouse

Patients in the United States

DrHouse operates in all 50 U.S. states. To receive care, you must be physically located in the U.S. at the time of your visit.

Adults and Families

• Adults can create an account and book visits for themselves
• Parents or legal guardians can use DrHouse to manage care for children
• Patients under 18 must have a parent or guardian present during the visit

Patients With or Without Insurance

DrHouse supports both:

• Insurance-based visits (many major U.S. plans accepted)
• Self-pay visits if you prefer not to use insurance

Technical Requirements

To use DrHouse, you need:

• A smartphone (iOS or Android)
• A working camera and microphone
• A stable internet connection

All visits take place through the mobile app using secure video.

When DrHouse Is Appropriate

DrHouse is best for non-emergency conditions such as:

• Common illnesses (cold, flu, infections)
• Prescription refills
• Chronic condition follow-ups
• General medical concerns suitable for telehealth

Limitations and Eligibility

• You must be in the U.S. during the visit (even if you live elsewhere)
• Not all conditions can be treated virtually—some require in-person care
• Emergency situations are not eligible—call 911 or go to the ER
• Care depends on physician evaluation, including treatment and prescriptions