What happens during a virtual visit with DrHouse?
During a virtual visit on DrHouse, you connect with a licensed physician through a secure video call in the app. The doctor reviews your symptoms, asks medical questions, evaluates your condition, and provides a diagnosis and treatment plan. If appropriate, they may prescribe medication, recommend follow-up care, or refer you for lab testing.
Quick Answer:
- Join a secure video call with a licensed doctor
- Discuss symptoms, medical history, and concerns
- Doctor evaluates and may diagnose your condition
- Receive a treatment plan and medical advice
- Prescriptions or lab referrals may be provided if needed
What Happens During the Visit
Once your appointment starts, you’ll meet your physician through the app’s video call. The visit typically includes:
Symptom review
You explain your symptoms, how long you’ve had them, and any concerns you may have.
Medical questions
The doctor may ask about your medical history, medications, allergies, and lifestyle factors to better understand your condition.
Clinical evaluation
Based on your responses and what can be observed over video, the physician assesses your condition and determines the next steps.
Diagnosis and Treatment
After evaluating you, the physician may:
- Provide a diagnosis or clinical assessment
- Recommend treatment (medications, self-care, or monitoring)
- Prescribe medication if medically appropriate
- Refer you for lab testing if more information is needed
Treatment decisions are based entirely on the physician’s medical judgment during the visit.
After the Visit
Following your consultation:
- Prescriptions (if issued) are sent to your chosen pharmacy or eligible for delivery
- You can view visit notes and details in the app
- You may schedule a follow-up visit if needed
Limitations / What to Know
- Not all conditions can be diagnosed through video alone
- Some cases may require in-person care, imaging, or lab tests
- Prescriptions are not guaranteed and depend on the physician’s evaluation
- DrHouse does not treat emergencies—seek ER care if needed
Content on the DrHouse website is written by our medical content team and reviewed by qualified MDs, PhDs, NPs, and PharmDs. We follow strict content creation guidelines to ensure accurate medical information. However, this content is for informational purposes only and not a substitute for professional medical advice, diagnosis, or treatment. For more information read our medical disclaimer.
Always consult with your physician or other qualified health providers about medical concerns. Never disregard professional medical advice or delay seeking it based on what you read on this website.
If you are experiencing high fever (>103F/39.4C), shortness of breath, difficulty breathing, chest pain, heart palpitations, abnormal bruising, abnormal bleeding, extreme fatigue, dizziness, new weakness or paralysis, difficulty with speech, confusion, extreme pain in any body part, or inability to remain hydrated or keep down fluids or feel you may have any other life-threatening condition, please go to the emergency department or call 911 immediately.
