Do I need to download an app to use DrHouse?
Yes, you need to download the DrHouse mobile app to use the service. All doctor visits, scheduling, and communication with physicians happen inside the app, including your video consultation and access to medical records.
Quick Answer:
- DrHouse is app-based only
- You must download the mobile app to book and attend visits
- Available on iOS and Android smartphones
- Not accessible through a web browser
How It Works
To use DrHouse, you’ll start by downloading the app from the Get Started page. After installing it, you can:
- Create your account
- Book a virtual doctor visit
- Join secure video consultations
- Manage prescriptions, records, and follow-ups
The entire experience, from booking to treatment, takes place inside the mobile app.
Device Requirements
To use the app, your device must have:
- A compatible smartphone (iPhone or Android)
- A working camera and microphone
- A stable internet connection
This ensures you can complete your video visit without interruptions.
Limitations / What to Know
- DrHouse is not available on desktop or web browsers
- Tablets (like iPads or Android tablets) are not supported
- You must use a smartphone to access care
- A stable internet connection is required for video visits
Content on the DrHouse website is written by our medical content team and reviewed by qualified MDs, PhDs, NPs, and PharmDs. We follow strict content creation guidelines to ensure accurate medical information. However, this content is for informational purposes only and not a substitute for professional medical advice, diagnosis, or treatment. For more information read our medical disclaimer.
Always consult with your physician or other qualified health providers about medical concerns. Never disregard professional medical advice or delay seeking it based on what you read on this website.
If you are experiencing high fever (>103F/39.4C), shortness of breath, difficulty breathing, chest pain, heart palpitations, abnormal bruising, abnormal bleeding, extreme fatigue, dizziness, new weakness or paralysis, difficulty with speech, confusion, extreme pain in any body part, or inability to remain hydrated or keep down fluids or feel you may have any other life-threatening condition, please go to the emergency department or call 911 immediately.
