What devices can I use to access DrHouse?
You can access DrHouse using a compatible smartphone with the DrHouse mobile app installed. The platform is app-based, meaning all visits and features are available through mobile devices only.
Quick Answer:
- iPhone (iOS 16+)
- Android phone (Android 13+)
- Requires DrHouse mobile app
- Not supported on desktop or web browsers
- Tablets (iPad/Android) are not supported
Supported Devices
DrHouse is designed to work exclusively on modern smartphones:
iPhone (iOS)
- Must be running iOS 16+
- Download the app from the App Store
Android Phones
- Must be running Android 13+
- Download the app from Google Play
These devices support all core features, including booking visits, video consultations, prescriptions, and medical records.
Not Supported
DrHouse is not available on:
- Desktop or laptop computers
- Web browsers
- iPads or Android tablets
All services—including scheduling and video visits—must be completed through the mobile app.
Technical Requirements
To use DrHouse successfully, your device must have:
- A working camera and microphone (for video visits)
- A stable internet connection
- The latest version of the app installed
What to Know
- DrHouse is a mobile-only telehealth platform
- You must use a supported smartphone to book and attend visits
- Keeping your app updated helps avoid technical issues
Content on the DrHouse website is written by our medical content team and reviewed by qualified MDs, PhDs, NPs, and PharmDs. We follow strict content creation guidelines to ensure accurate medical information. However, this content is for informational purposes only and not a substitute for professional medical advice, diagnosis, or treatment. For more information read our medical disclaimer.
Always consult with your physician or other qualified health providers about medical concerns. Never disregard professional medical advice or delay seeking it based on what you read on this website.
If you are experiencing high fever (>103F/39.4C), shortness of breath, difficulty breathing, chest pain, heart palpitations, abnormal bruising, abnormal bleeding, extreme fatigue, dizziness, new weakness or paralysis, difficulty with speech, confusion, extreme pain in any body part, or inability to remain hydrated or keep down fluids or feel you may have any other life-threatening condition, please go to the emergency department or call 911 immediately.
