How do I get started with DrHouse?

Getting started with DrHouse is simple—you download the app, create an account, book a virtual visit, and connect with a licensed physician through a secure video call. From there, the doctor evaluates your symptoms, provides a treatment plan, and can prescribe medication or order lab tests if needed.

Quick Answer:

  • Download the DrHouse mobile app (iOS or Android)
  • Create your account with basic information
  • Enter your visit reason and insurance (or choose self-pay)
  • Choose a physician and book a time
  • Join a secure video visit
  • Receive diagnosis, treatment, and prescriptions if appropriate

How It Works

DrHouse is a mobile app–based telehealth platform that connects you with licensed U.S. doctors 24/7. You can start by downloading the app or visiting the Get Started page.

Once inside the app:

  • Create your account – Enter your personal details to set up your profile.
  • Provide visit details – Add your symptoms, reason for the visit, and insurance information (if using insurance).
  • Choose a physician – Select from available doctors based on specialty, availability, language, and ratings.
  • Schedule your visit – Pick the next available appointment or a time that works for you.
  • Complete your medical info – Share your health history, medications, and any relevant details before the visit.
  • Join your video consultation – Meet with a licensed physician through a secure video call in the app.

What to Expect During Your Visit

During your appointment, the physician will:

  • Review your symptoms and medical history
  • Ask follow-up questions
  • Provide a diagnosis and treatment plan

If medically appropriate, they may:

  • Prescribe medication
  • Send prescriptions to your pharmacy or arrange delivery
  • Recommend lab tests or follow-up care

Typical wait times are short—often just a few minutes during the day.

Limitations and Eligibility

  • DrHouse is only available to patients located in the United States during the visit
  • The platform is designed for non-emergency conditions only
  • Prescriptions are not guaranteed—they depend on the physician’s evaluation
  • Some conditions may require in-person care or additional testing

Controlled substances are not prescribed through the platform

Content on the DrHouse website is written by our medical content team and reviewed by qualified MDs, PhDs, NPs, and PharmDs. We follow strict content creation guidelines to ensure accurate medical information. However, this content is for informational purposes only and not a substitute for professional medical advice, diagnosis, or treatment. For more information read our medical disclaimer.

Always consult with your physician or other qualified health providers about medical concerns. Never disregard professional medical advice or delay seeking it based on what you read on this website.

If you are experiencing high fever (>103F/39.4C), shortness of breath, difficulty breathing, chest pain, heart palpitations, abnormal bruising, abnormal bleeding, extreme fatigue, dizziness, new weakness or paralysis, difficulty with speech, confusion, extreme pain in any body part, or inability to remain hydrated or keep down fluids or feel you may have any other life-threatening condition, please go to the emergency department or call 911 immediately.

Contact Us