What do I need before starting a visit?

Before starting a DrHouse virtual visit, you need a few basic things ready to ensure the appointment runs smoothly. This includes your device, internet connection, and key personal and medical information so the physician can evaluate your condition effectively.

Quick Answer:

• A smartphone with the DrHouse app installed
• Stable internet connection
• Working camera and microphone
• Your symptoms and medical history
• Medication list (if applicable)
• Insurance info or payment method

What You Need Before Your Visit

1. Compatible Device and App

DrHouse visits take place through the mobile app. You’ll need:

• An iPhone (iOS 16+) or Android device (Android 13+)
• The DrHouse app installed and updated

The platform does not support web browser visits.

2. Internet and Video Setup

Since visits are conducted via video, make sure you have:

• A stable internet connection
• A working camera and microphone

This ensures clear communication with your physician during the consultation.

3. Medical Information

Before your visit, be prepared to provide:

• Your current symptoms and concerns
• Relevant medical history
• Current medications and allergies

You’ll enter this information during the intake process in the app, and it helps the physician make an accurate evaluation.

4. Identification (If Needed)

You may be asked to verify your identity during the visit. Having a valid photo ID available can help complete this step quickly.

5. Insurance or Payment Details

Depending on how you plan to pay, have the following ready:

• Insurance information (if using insurance)
• Payment method (for self-pay visits)

This helps avoid delays when booking or completing your visit.

What to Know

• Preparation helps reduce delays and improves the quality of care
• Incomplete or missing information may limit what the physician can do
• Some conditions may still require in-person care or additional testing