What are the technical requirements for using DrHouse?
To use DrHouse, you need a compatible smartphone, a stable internet connection, and basic hardware like a camera and microphone to support video visits. Since DrHouse is a mobile-only platform, all features—including booking and consultations—are accessed through the app.
Quick Answer:
- Smartphone (iPhone iOS 16+ or Android 13+)
- DrHouse mobile app installed
- Stable internet connection
- Working camera and microphone
- Updated app version
Device Requirements
DrHouse is only available on mobile devices:
- iPhone: iOS 16+
- Android: Android 13+
The app must be downloaded from the App Store or Google Play. Tablets and web browsers are not supported.
Hardware Requirements
To participate in a virtual visit, your device must have:
- A camera for video consultations
- A microphone for communication with the physician
Both are required for the visit to function properly.
Internet Connection
A stable internet connection is essential for:
- Joining video consultations
- Uploading medical information
- Receiving real-time updates
Poor connectivity may cause interruptions or affect the quality of your visit.
App and Software
- You must use the DrHouse mobile app for all services
- The app should be updated to the latest version
- Restarting or reinstalling the app may help resolve technical issues
What to Know
- DrHouse is a mobile-only telehealth platform
- You cannot access visits from a desktop, laptop, or browser
- Technical issues (like weak internet or outdated software) may impact your visit experience
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