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Online Doctor
How DrHouse Works
Pricing
Telehealth Services
Our Providers

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Help Center
Appointments and Consultations
Can I chat with a doctor?

Can I chat with a doctor?

No. All DrHouse visits are done over the video.

Appointments and Consultations Questions

How do virtual doctor appointments work?
How do virtual visits and in-person visits differ?
What types of consultations are available on DrHouse?
Who are DrHouse medical providers?
When can I start a virtual doctors visit?
How to start a virtual visit?
Is it possible to schedule a visit?
Can I choose a doctor?
Does DrHouse provide in-person visits?
Can I select a specialist doctor?
Can I request a follow-up appointment with the same doctor?
What are the typical wait times for virtual visits?
How much time does a virtual visit take?
What languages are available for consultations on DrHouse?
How to prepare for my first telehealth appointment?
Is it possible to visit the doctor without presenting my ID?
What if I have a concern regarding a specific body part that I prefer not to show on video?
What should I do if my doctor is late or doesn't show up for the appointment?
What happens if I'm late for a virtual visit?
Can I have someone else join my telehealth consultation for support?
What should I do if I don’t understand the advice or instructions given during the consultation?
When is it compulsory to have an in-person visit?
What happens if I need to cancel my appointment?
Can I chat with a doctor?
How do I access my consultation history in the DrHouse app?
What do I do if I experience technical issues during my appointment?
Is there a limit to the number of consultations I can have?
Is it possible to get a referral to a specialist through DrHouse?
Can consultations be conducted over a phone call instead of video?
Can I get a prescription during my virtual consultation?
What to do if DrHouse can't provide the medical treatment I need?
How do I provide feedback about my consultation experience?
How to get a lab referral?
Do I need to book a second visit after completing lab tests?
Where to send lab results?

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