How do I join my scheduled visit?
At your scheduled time, joining your visit in the DrHouse app is quick and automatic. The virtual consultation room opens shortly before your appointment, so you can connect without any hassle.
Quick Answer:
- The consultation room opens 15 minutes before your visit
- You’ll receive an app notification when it’s time
- Open the app and tap Join Visit
- Connect with your doctor via secure video
How to Join Your Scheduled Visit
1. Get Notified
You’ll receive a notification from the DrHouse app when your appointment is approaching. This helps ensure you don’t miss your visit.
2. Enter the Waiting Room Early
The virtual consultation room becomes available 15 minutes before your scheduled time. This allows you to:
- Join early
- Check your connection
- Be ready when the physician joins
3. Open the App and Join
When you’re ready:
- Open the DrHouse app
- Tap your scheduled visit
- Select Join Visit
You’ll enter a secure video room where your doctor will join.
4. Start Your Consultation
Once both you and the physician are in the room:
- The video visit begins
- The doctor reviews your symptoms and provides care
What to Expect
- You can join before your exact appointment time
- The doctor may join shortly after or at the scheduled time
- Everything happens داخل the app—no external links or browser needed
Limitations to Know
- You must join through the mobile app only
- A stable internet connection, camera, and microphone are required
- If you miss the visit, you may need to schedule a new one
- Timing may vary slightly depending on physician availability
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