Is the DrHouse app compatible with all mobile devices and operating systems?
No. The DrHouse app is not compatible with all mobile devices and operating systems. DrHouse currently supports:
- iPhone devices running iOS 16 or later
- Android devices running Android 13 or later
- A device with a working camera, microphone, and a stable internet connection is required for video visits.
Quick Answer:
- Supported on iPhones with iOS 16+
- Supported on Android phones with Android 13+
- Not supported on older operating systems that do not meet these requirements
- Not supported on iPad or Android tablet devices
- Services are accessed through the DrHouse mobile app, not a web browser
Device Compatibility
DrHouse is an app-based telehealth platform, and all visits take place through the mobile application. To use the service, your smartphone must meet the minimum operating system requirements and have audio and video capabilities for secure virtual consultations.
What to Expect
Before your appointment, make sure:
- Your device is running a supported version of iOS or Android
- The app is updated to the latest version
- Camera and microphone permissions are enabled
- You have a reliable internet connection for the video visit
Limitations
If your device does not meet the minimum requirements, you may experience issues installing or using the app. DrHouse services are currently available only through the mobile app and are not accessible through a standard web browser.
Content on the DrHouse website is written by our medical content team and reviewed by qualified MDs, PhDs, NPs, and PharmDs. We follow strict content creation guidelines to ensure accurate medical information. However, this content is for informational purposes only and not a substitute for professional medical advice, diagnosis, or treatment. For more information read our medical disclaimer.
Always consult with your physician or other qualified health providers about medical concerns. Never disregard professional medical advice or delay seeking it based on what you read on this website.
If you are experiencing high fever (>103F/39.4C), shortness of breath, difficulty breathing, chest pain, heart palpitations, abnormal bruising, abnormal bleeding, extreme fatigue, dizziness, new weakness or paralysis, difficulty with speech, confusion, extreme pain in any body part, or inability to remain hydrated or keep down fluids or feel you may have any other life-threatening condition, please go to the emergency department or call 911 immediately.
