How do I manage notifications in the app?
You can manage notifications both inside the DrHouse app and through your device settings to ensure you receive important alerts like appointment updates and messages.
Quick Answer:
- Go to Account → Account details in the app to adjust notification settings
- Make sure notifications are enabled for the DrHouse app in your device settings
- Check that Do Not Disturb mode is not blocking alerts
- Both app settings and device settings affect notifications
How It Works
DrHouse sends important updates—such as appointment reminders, visit updates, and messages—through app notifications. To manage these properly, you should check both in-app settings and your phone’s system settings.
In-App Notification Settings
- Open the DrHouse app
- Go to Account
- Tap Account details
- Review and adjust your notification preferences
This is where you control notification behavior within the app itself.
Device Notification Settings
Your phone’s settings can override app notifications, so it’s important to verify they are enabled:
- Go to your device Settings
- Find the DrHouse app
- Make sure Notifications are turned ON
- Adjust alert styles (sound, banners, badges) as needed
Also check that Do Not Disturb or focus modes are not silencing notifications.
Limitations to Know
- Notifications depend on both app settings and device-level permissions
- If notifications are disabled at the device level, app settings won’t override them
- Some alerts (like appointment-related updates) are important for your care experience
- Notification behavior may vary slightly between iOS and Android devices
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