How do I navigate the app and find what I need?
Navigating the DrHouse app is straightforward. Everything is organized to guide you from booking a visit to managing your care, all within a few main sections of the app.
Quick Answer:
- Use the home screen to start or book a visit
- Fill out your visit details to get matched with a doctor
- Access prescriptions, notes, and records in dedicated sections
- Manage account, insurance, and family profiles in settings
- Use in-app support if you need help
Main Areas of the App
Home Screen (Start Here)
When you open the app, the home screen is your starting point. From here, you can:
- Book a new virtual visit
- Continue an existing visit
- See available physicians
This is where most users begin.
Booking Flow (Finding Care)
To find what you need:
- Tap Book a visit
- Enter your symptoms or reason for visit
- Choose insurance or self-pay
- Select a physician based on your preferences
- Pick a time (or next available)
The app guides you step-by-step, so you don’t need to search manually.
Visit and Consultation Area
At your scheduled time:
- Join your video visit directly in the app
- Communicate with your doctor
- Receive diagnosis and treatment recommendations
Prescriptions and Medical Records
After your visit, you can navigate to:
- Prescriptions → view current and past medications
- Visit Notes → see your doctor’s summary and instructions
Everything is stored in one place for easy access.
Account and Settings
In your account section, you can manage:
- Personal information
- Insurance details
- Payment methods
- Preferred pharmacy
Keeping this updated helps ensure smooth visits and billing.
Family Member Management
You can switch between profiles to manage care for family members. Each person has their own:
- Medical records
- Prescriptions
- Visit history
Tips for Finding What You Need Faster
- Use “Book a visit” for anything medical—this is the fastest path
- Check Prescriptions or Visit Notes after a consultation
- Update your account details ahead of time to avoid delays
- Follow the guided steps instead of searching manually
Limitations to Know
- The app is designed for guided navigation, not manual browsing
- You need an internet connection to access any section
- Some actions (like prescriptions or lab tests) only appear after a visit
- Features may vary depending on your visit and physician recommendations
Content on the DrHouse website is written by our medical content team and reviewed by qualified MDs, PhDs, NPs, and PharmDs. We follow strict content creation guidelines to ensure accurate medical information. However, this content is for informational purposes only and not a substitute for professional medical advice, diagnosis, or treatment. For more information read our medical disclaimer.
Always consult with your physician or other qualified health providers about medical concerns. Never disregard professional medical advice or delay seeking it based on what you read on this website.
If you are experiencing high fever (>103F/39.4C), shortness of breath, difficulty breathing, chest pain, heart palpitations, abnormal bruising, abnormal bleeding, extreme fatigue, dizziness, new weakness or paralysis, difficulty with speech, confusion, extreme pain in any body part, or inability to remain hydrated or keep down fluids or feel you may have any other life-threatening condition, please go to the emergency department or call 911 immediately.
