How do I use the DrHouse app?
Using the DrHouse app is simple, you download the app, create an account, book a visit, and connect with a licensed physician through a secure video consultation. From there, the doctor evaluates your symptoms and provides treatment, including prescriptions if appropriate.
Quick Answer:
- Download the app and create an account
- Enter your symptoms and visit details
- Choose a physician and schedule a visit
- Join a video consultation in the app
- Receive diagnosis, treatment, and prescriptions (if appropriate)
How It Works
1. Download and Sign Up
Start by downloading the DrHouse app from the App Store or Google Play, or begin here: https://drhouse.com/get-started/
Create your account by entering basic personal information and verifying your phone number.
2. Enter Visit Details
Before booking, you’ll provide:
- Reason for your visit
- Symptoms and medical history
- Insurance information (or choose self-pay)
This helps match you with the right physician.
3. Choose a Physician
You can select a doctor based on:
- Availability
- Specialty
- Ratings
- Language preferences
All physicians are licensed U.S. doctors.
4. Schedule Your Appointment
You can:
- Book the next available visit, or
- Schedule a time that works for you
Availability may vary depending on demand.
5. Join the Video Visit
At your appointment time, open the app and start your secure video consultation.
During the visit, the physician will:
- Review your symptoms
- Ask medical questions
- Evaluate your condition
6. Get Diagnosis and Treatment
After the consultation, the physician may:
- Provide a diagnosis
- Recommend a treatment plan
- Prescribe medication (if medically appropriate)
Prescriptions can be sent to a pharmacy or delivered in eligible areas.
7. Follow-Up and Ongoing Care
You can use the app to:
- Schedule follow-up visits
- Review visit notes and prescriptions
- Manage care for yourself or family members
What to Expect
- Most visits are quick and convenient
- Physicians are available 24/7, depending on availability
- Average wait times are typically just a few minutes during the day
Limitations to Know
- DrHouse is for non-emergency care only
- You must be physically located in the U.S. during your visit
- A stable internet connection and smartphone are required
- Prescriptions and treatment depend on the physician’s evaluation and are not guaranteed
Content on the DrHouse website is written by our medical content team and reviewed by qualified MDs, PhDs, NPs, and PharmDs. We follow strict content creation guidelines to ensure accurate medical information. However, this content is for informational purposes only and not a substitute for professional medical advice, diagnosis, or treatment. For more information read our medical disclaimer.
Always consult with your physician or other qualified health providers about medical concerns. Never disregard professional medical advice or delay seeking it based on what you read on this website.
If you are experiencing high fever (>103F/39.4C), shortness of breath, difficulty breathing, chest pain, heart palpitations, abnormal bruising, abnormal bleeding, extreme fatigue, dizziness, new weakness or paralysis, difficulty with speech, confusion, extreme pain in any body part, or inability to remain hydrated or keep down fluids or feel you may have any other life-threatening condition, please go to the emergency department or call 911 immediately.
