How close to my appointment time can I make changes?
You can cancel or change your appointment at any time, but how late you can make changes may depend on timing and availability.
Quick Answer:
- You can cancel your appointment anytime in the app
- There is no fixed cutoff time stated for changes
- Late changes may affect availability of new time slots
- Cancellation policies may apply depending on timing
How Late You Can Make Changes
DrHouse allows you to cancel your appointment whenever needed through the app. If you need to change your time, you’ll cancel the existing visit and book a new one.
There isn’t a strict published cutoff (like “24 hours before”), so technically you can make changes even close to your appointment time.
What to Expect
- If you cancel early, you’ll have more options when rebooking
- If you cancel last-minute, fewer time slots may be available
- You’ll need to select a new time based on current physician availability
- On-demand visits may still be available if you need immediate care
Limitations to Keep in Mind
- Your original appointment slot is released immediately after cancellation
- A similar time may not be available if you cancel close to your visit
- High-demand periods may limit rebooking options
- Cancellation or refund eligibility may depend on timing and whether services were already provided
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