What if I miss my appointment?
If you miss your appointment, you’ll need to book a new visit to see a doctor.
Quick Answer:
- Missed appointments are not automatically rescheduled
- You’ll need to start a new booking
- You can choose the next available time or schedule ahead
- Charges or credits may depend on timing and services provided
What Happens If You Miss Your Appointment
If you don’t join your scheduled visit, the appointment is considered missed. Since DrHouse appointments are tied to specific time slots and physician availability, the visit does not automatically carry over.
To receive care, you’ll need to:
- Start a new visit in the app
- Choose an available physician
- Select a new time (or connect to the next available doctor)
What to Expect After a Missed Visit
- You can immediately book another appointment
- On-demand visits are often available if you need care quickly
- You may still be able to choose the same physician if they’re available
Limitations to Keep in Mind
- Missed appointments are not reused or rescheduled automatically
- You may need to pay again or use another visit credit, depending on the situation
- Refunds are generally not issued if medical services were already provided or reserved
- Availability for a new appointment depends on current demand
Content on the DrHouse website is written by our medical content team and reviewed by qualified MDs, PhDs, NPs, and PharmDs. We follow strict content creation guidelines to ensure accurate medical information. However, this content is for informational purposes only and not a substitute for professional medical advice, diagnosis, or treatment. For more information read our medical disclaimer.
Always consult with your physician or other qualified health providers about medical concerns. Never disregard professional medical advice or delay seeking it based on what you read on this website.
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