Will I receive reminders before my appointment?
Yes, you will receive reminders before your appointment through the DrHouse app.
Quick Answer:
- You’ll get an in-app notification before your visit
- A reminder is sent about 15 minutes before your appointment
- You’ll also be notified when the visit room opens
- Notifications help ensure you don’t miss your appointment
How Appointment Reminders Work
DrHouse sends timely in-app notifications to help you stay on track for your scheduled visit.
You can expect:
- A reminder notification shortly before your appointment (typically around 15 minutes prior)
- A notification when your virtual visit room is open and ready to join
These alerts are designed to give you enough time to prepare and join your appointment without delays.
What to Expect
- Notifications appear directly on your phone through the app
- You can tap the notification to quickly access your appointment
- Once the room opens, you can join the visit immediately
This helps ensure a smooth and timely connection with your physician.
Limitations to Keep in Mind
- You must have app notifications enabled on your device to receive reminders
- If notifications are turned off, you may not receive alerts
- It’s still your responsibility to join the visit on time
- Missing the appointment may require booking a new visit
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