Technical Support
Quickly find answers about technical support. Use the search or find a question from the list below.
Technical Support Questions
- Is the DrHouse app compatible with all mobile devices and operating systems?
- Are there any specific hardware requirements for using the app?
- Do I need an internet connection to use the DrHouse app?
- What should I do if I'm having trouble installing the app?
- What should I do if I encounter technical issues while using the DrHouse app?
- How do I troubleshoot common technical issues during a telehealth consultation?
- What to do if the app crashes or fails to load?
- What steps should I follow if the app freezes?
- What to do if I can't log in?
- What to do if I could not connect with a doctor?
- Lost connection with my doctor during a visit?
- Can I participate in a telehealth consultation if I'm having issues with my device's camera or microphone?
- What should I do if I'm experiencing audio or video issues during a visit in the app?
- What should I do if I can't hear the doctor or they can't hear me?
- How do I resolve connectivity issues during a telehealth appointment?
- What steps should I take if I encounter difficulties uploading documents or images?
- How can I troubleshoot issues with notifications or alerts from the DrHouse app?
- What steps can I take if I'm experiencing slow or unstable internet connections?
- Can I access the DrHouse app services via a web browser if the app is not working on my device?
- How do I report a problem with the DrHouse app?
- How to contact DrHouse technical support?
- Is DrHouse technical support available 24/7?
- What information should I provide when seeking technical assistance?
- How do I update or uninstall the DrHouse app?
Other Topics
- Technical Support
- Insurance
- Lab Tests and Referrals
- General Information
- Getting Started
- Using the DrHouse App
- Account
- Prescriptions and Medications
- Appointments and Consultations
- Diagnosis & Treatment
- Feedback and Complaints
- Billing and Pricing
- Doctor's Notes
- Pharmacy Related
- Rx Delivery
- Family Members
- Website Content
- Privacy and Security
- Employers
- Visit Credits
- Promo Codes
- Referral program
- Affiliate Program
