Is on-demand prescription delivery available for all prescriptions?

No, DrHouse’s on-demand prescription delivery is not available for all prescriptions. This service is currently limited to a specific set of conditions and medications that are eligible for quick, safe delivery within 1 hour in specific service areas.

Which Prescriptions Are Eligible?

Prescriptions for the following conditions are eligible for on-demand delivery:

  • Erectile Dysfunction (ED)
  • Premature Ejaculation
  • Bacterial Vaginosis
  • Urinary Tract Infections (UTIs)
  • Cold Sores
  • Sinus Infections
  • Sore Throat
  • Cough
  • Common Cold
  • Flu (Influenza)
  • Migraines and Headaches
  • Tension Headaches
  • Motion Sickness
  • Nausea and Vomiting
  • Smoking Cessation
  • Insomnia
  • Anxiety, Panic Disorder, and Depression
  • And more…

If your doctor prescribes medication for one of these conditions and you selected the delivery option before your visit, you will be eligible for on-demand delivery.

Which Prescriptions Are Not Eligible?

  • Controlled Substances: Medications classified as controlled substances cannot be delivered through our on-demand service due to legal and regulatory restrictions.
  • Specialty Medications: Some specialty or complex medications may not qualify for delivery.
  • Non-Eligible Conditions: If your condition isn’t on the eligible list, your prescription will be sent to a pharmacy of your choice for pickup.

What Happens if My Prescription Isn’t Eligible?

If your prescription doesn’t qualify for on-demand delivery, it will be sent to the pharmacy of your choice for standard pickup. You can discuss alternative options with your doctor during the virtual visit.

Will More Prescriptions Be Eligible in the Future?

Yes we plan to expand the list of conditions and prescriptions eligible for on-demand delivery, as well as broaden the service to additional areas beyond NYC. Check back for updates on our website.

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