Can I track my on-demand prescription delivery in real time?
Yes, you can track your on-demand prescription delivery in real time directly through the DrHouse app. After your prescription is issued and delivery is confirmed, the app provides live updates and an estimated arrival time so you know exactly when to expect your medication.
Quick Answer:
- Real-time tracking available in the DrHouse app
- See live delivery status updates
- View estimated arrival time (ETA)
- Track from dispatch to doorstep
- Available after delivery is confirmed
How Tracking Works
Once your doctor prescribes an eligible medication and you choose delivery:
- Confirm delivery in the app – You finalize your delivery details after the visit.
- Order is prepared and dispatched – The partner pharmacy fills your prescription and hands it off to a courier.
- Track in real time – You can follow the delivery status step-by-step in the app, including when it’s on the way and close to arrival.
What to Expect
- Live updates: Status changes as your order moves from pharmacy to courier
- ETA visibility: You’ll see an estimated delivery time that updates as needed
- Full transparency: You know exactly when your medication will arrive
Important Limitations
- Tracking starts after confirmation: You must confirm delivery before tracking becomes available
- Location-based: Real-time tracking is only available in areas where delivery is supported
- Timing may vary: Estimated arrival times depend on traffic, courier availability, and pharmacy processing
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