What happens if my prescription isn’t eligible for on-demand delivery?
If your prescription isn’t eligible for on-demand delivery, it will be sent to your selected pharmacy for pickup instead. You’ll still receive your prescription—just not through the delivery service.
Quick Answer:
- Sent to your preferred pharmacy
- Available for in-person pickup
- No delivery option for that medication
- You can request a pharmacy transfer if needed
- Timing depends on the pharmacy, not DrHouse
What Happens Next
After your virtual visit:
- Prescription is issued (if appropriate) – The physician prescribes medication based on your condition.
- Eligibility is checked – If the medication is not part of the approved delivery list, it won’t qualify for delivery.
- Sent to your pharmacy – The prescription is electronically sent to the pharmacy you selected during booking.
- Pick up your medication – You can collect it directly from the pharmacy once it’s ready.
What to Expect
- Fast processing: Prescriptions are typically sent to the pharmacy within 15–45 minutes after your visit
- Flexible pickup: You can choose most retail pharmacies
- Standard pricing: Medication costs depend on your pharmacy and insurance coverage
Important Limitations
- No delivery fallback: If a medication isn’t eligible, it cannot be delivered
- Pharmacy availability matters: Pickup timing depends on pharmacy hours and stock
- Insurance and cost may vary: Unlike eligible delivery medications, pharmacy prices are not fixed
- Prescription not guaranteed: A physician must determine medication is appropriate
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Always consult with your physician or other qualified health providers about medical concerns. Never disregard professional medical advice or delay seeking it based on what you read on this website.
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