Can I use my insurance with the on-demand prescription delivery service?
Yes, you can use insurance for your DrHouse visit, and if on-demand delivery is available and selected, delivery is included at no additional cost as part of the visit. Eligible medications may also be available free of charge with free delivery. Your care is not affected by this choice. Not available to Medicare, Medicaid, CHIP, TRICARE, CHAMPVA, or other federal or state health care program beneficiaries, where applicable.
Quick Answer:
- Insurance can be used for the doctor visit
- Delivery offered for free when available
- Eligible medications may also be available for free with delivery
- No separate insurance billing for delivered medications
- Not available for Medicare, Medicaid, or similar plans
- Non-eligible medications follow standard pharmacy + insurance rules
How Insurance Works with Delivery
When you use DrHouse:
- You can apply insurance to cover your virtual doctor visit
- If your prescription qualifies for delivery:
- Delivery is free
- Eligible generic medications may be available at no cost
- These delivery medications are not billed through insurance
What Happens If Delivery Isn’t Eligible
If your medication does not qualify for delivery:
- It is sent to your selected pharmacy
- Your insurance may be used at the pharmacy
- Standard copays, deductibles, or pricing may apply
What to Know
- Government plans excluded: Delivery not available for Medicare, Medicaid, or similar plans
- Limited medication list: Only select generic medications may be available
- Location-based: Delivery must be available in your area
- Prescription required: A physician must determine medication is appropriate
- Care not affected: Your care is not affected by the choice for on-demand prescription delivery. Not available to Medicare, Medicaid, CHIP, TRICARE, CHAMPVA, or other federal or state health care program beneficiaries, where applicable.
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