How do I choose the on-demand delivery option during my doctor’s visit?

To use DrHouse’s on-demand prescription delivery, you’ll need to select the delivery option before your virtual doctor’s visit. The process is simple and ensures that if your prescription is eligible, it will be delivered within 1 hour after your appointment.

Steps to Choose On-Demand Delivery:

• Start Your Visit in the DrHouse App: Open the DrHouse app and begin filling out the required information for your virtual doctor’s visit.
• Fill Out Your Reason for the Visit: While providing details about your symptoms or medical needs, you’ll be prompted to select how you’d like to receive your prescription if one is issued.
• Select the On-Demand Delivery Option: Choose this option to have your eligible medications delivered to your provided address within 1 hour.
• Confirm Your Delivery Address: Enter your delivery address carefully, and include any special instructions (such as apartment numbers, buzzer codes, or delivery preferences) to ensure smooth delivery.
• Complete Your Virtual Visit: After your doctor’s consultation, if your prescription qualifies for on-demand delivery, it will be processed and delivered within the promised timeframe.

Track Your Delivery:

Once your prescription is out for delivery, you can track it in real-time through the DrHouse app. You’ll receive updates on the delivery status and estimated arrival time.

Important Notes:

• The delivery option must be selected before your visit starts. Once the visit begins, you won’t be able to change your delivery preferences.
• The 1-hour delivery is available only for eligible conditions, prescriptions, and certain addresses within our service area.
• On-demand delivery is available in specific areas. Click here to see the full list.

If your condition or prescription isn’t eligible for on-demand delivery, your doctor will send your prescription to a pharmacy of your choice for pickup.