Will the courier deliver the medication directly to my door, or do I need to pick it up?
The courier will deliver your medication directly to your door—you do not need to pick it up. However, you must be present to receive it in person.
Quick Answer:
- Delivered directly to your address
- No pharmacy pickup required
- Must be handed to you personally
- Valid ID required at delivery
- Cannot be left at the door or unattended
How Delivery Works
Once your prescription is issued and you confirm delivery:
- A courier brings the medication straight to your specified address
- Delivery happens to your doorstep or building entrance, depending on access
- You receive real-time updates and an estimated arrival time in the app
What You Need to Do
- Be available at the delivery address
- Present a valid photo ID
- Accept the medication directly from the courier
The medication cannot be left outside, with another person, or in a mailbox.
Important Limitations
- In-person handoff required: You must receive the medication yourself
- No unattended delivery: Couriers cannot leave it at your door
- Access matters: If you live in a building, you may need to meet the courier or provide entry instructions
- Failed delivery risk: If you’re not available, delivery may not be completed
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