Can I use the on-demand prescription delivery if I live outside of the service area?
No. On-demand prescription delivery is only available in supported service areas. If you live outside of a delivery area, you will not be able to use the on-demand delivery option, but any prescription issued by your physician can still be sent to a local pharmacy for pickup.
Quick Answer:
- On-demand prescription delivery is only available in supported locations.
- Delivery availability depends on your location, pharmacy participation, and medication eligibility.
- If delivery is available, the option will appear in the DrHouse app before your visit.
- Patients outside the service area can still have prescriptions sent to a local pharmacy for pickup.
- Delivery must be selected before the visit to be eligible.
How Delivery Availability Works
DrHouse offers on-demand prescription delivery through partner pharmacies in select supported areas across the United States. Delivery availability depends on your ZIP code and whether participating pharmacies serve your location.
If delivery is available where you live, the option will be displayed in the app before your visit. Patients can also check delivery availability by entering their ZIP code on the DrHouse delivery page.
What Happens If Delivery Isn’t Available?
If you are outside the delivery service area, any prescription issued during your visit can still be sent electronically to your preferred retail pharmacy for pickup. Patients can select their preferred pharmacy during the visit intake process or in their account settings.
Limitations and What to Know
Delivery availability depends on:
- Your location
- Pharmacy participation
- Medication eligibility
- Physician-issued prescriptions
Not all medications qualify for delivery, and prescriptions are only issued when medically appropriate following a physician evaluation. Delivery and free medication programs are available only in eligible service areas and for qualifying medications.
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