Can I reschedule the delivery if I realize I can’t accept it?
If you select a delivery option, you can choose a preferred delivery time and schedule it up to 5 days in advance. However, once the time is confirmed, it cannot be changed after your virtual doctor’s visit.
What Happens If I Miss the Delivery? If you are unavailable to receive the delivery and the courier cannot reach you:
- The medication will be destroyed for safety reasons.
- Refunds are not available for missed deliveries due to strict safety and regulatory policies, as medications cannot be returned or reused.
How to Avoid Missed Deliveries:
- Ensure that the delivery address and contact information you provide are accurate.
- Make sure you are available at the delivery address during the estimated arrival time.
- Keep your phone nearby, as the courier may contact you if there are any issues finding your location.
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Always consult with your physician or other qualified health providers about medical concerns. Never disregard professional medical advice or delay seeking it based on what you read on this website.
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