Is on-demand prescription delivery available for all prescriptions?
No, on-demand prescription delivery is not available for all prescriptions. It is limited to a select list of approved generic medications that may be eligible.
Quick Answer:
- Not all prescriptions qualify for delivery
- Only select generic medications are eligible
- Eligible medications may be available at no cost when delivered
- Non-eligible medications are sent to a pharmacy
- Availability depends on location and medication type
How Eligibility Works
After your virtual visit, if a physician prescribes medication:
- The system checks whether the medication is part of the approved delivery list
- If eligible, you can receive it through on-demand delivery
- If not, the prescription is sent to your chosen pharmacy for pickup
Only medications in the approved delivery list can be delivered.
What Types of Medications Qualify
Eligible medications are typically:
- Commonly prescribed generic medications
- Used for non-emergency conditions such as infections, allergies, skin issues, and similar concerns
These medications are part of a predefined list available in the DrHouse app.
When Delivery Is Not Available
Delivery will not apply if:
- The medication is not on the approved list
- The prescription is for a non-generic or restricted medication
- Delivery is not available in your area
- The physician determines a different treatment approach is needed
What to Know
- Prescription required: A doctor must determine medication is appropriate
- No guarantee of eligibility: Even if prescribed, not all medications qualify for delivery
- Separate pharmacy fulfillment: Non-eligible prescriptions are still sent electronically to a pharmacy
- Care not affected: Your care is not affected by the choice to receive medication at no cost. Not available to Medicare, Medicaid, CHIP, TRICARE, CHAMPVA, or other federal or state health care program beneficiaries, where applicable.
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