Can I use my insurance with the on-demand prescription delivery service?
You can use your insurance for the virtual doctor’s visit, but at this time, medications purchased through DrHouse’s on-demand prescription delivery service must be paid for out-of-pocket. The delivery itself is free of charge, but insurance cannot be used to cover the cost of the medication when using the on-demand service.
How Insurance Works with DrHouse’s On-Demand Prescription Delivery:
- Doctor’s Visit: You can use your insurance to cover the cost of your virtual doctor’s visit. DrHouse currently accepts the following insurance providers:
- Blue Cross Blue Shield
- UnitedHealthcare
- Aetna
- Medicare
- Humana
- Elevance Health (formerly Anthem)
- Prescription Payment: While the delivery is free, medications must be paid for directly in the app using an available payment option. Insurance cannot be applied to cover the cost of the medication at this time.
What If I Want to Use Insurance for My Medication?
If you prefer to use your insurance to cover the cost of your prescription medication:
- Opt-Out of On-Demand Delivery: You can choose not to use the on-demand delivery service before your virtual visit.
- Select a Pharmacy of Your Choice: Your doctor will send your prescription to a pharmacy where you can use your insurance for the medication, depending on your coverage.
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