What if my prescription requires a prior authorization—can it still be delivered on-demand?
No, if your prescription requires prior authorization, it cannot be delivered through DrHouse’s on-demand prescription delivery service. This is because we do not accept insurance for medication payments at this time, and prior authorization is tied to insurance approval.
Why Can’t Prescriptions Requiring Prior Authorization Be Delivered On-Demand?
- Insurance Not Accepted: DrHouse’s on-demand prescription delivery is a cash-pay only service. Since prior authorization involves insurance approval, these prescriptions are not eligible for on-demand delivery.
- Approval Process Delays: Prior authorization requires communication with your insurance provider, which can delay the prescription process. This doesn’t align with DrHouse’s 1-hour delivery model designed for fast, hassle-free service.
What Happens If My Prescription Needs Prior Authorization?
- Sent to a Pharmacy of Your Choice: If your prescription requires prior authorization, it will be sent to a pharmacy of your choice where it can be processed through your insurance.
- Insurance Approval Process: The pharmacy will handle the prior authorization process with your insurance provider. Once approved, they will notify you when your medication is ready for pickup.
Can I Still Get On-Demand Delivery for Other Medications?
Yes! Many common prescriptions, such as those for UTIs, migraines, sinus infections, and erectile dysfunction, do not require prior authorization and can be delivered directly to your door within 1 hour.
To see a full list of condionds supported for on-demand delivery, click here.
