What is DrHouse’s on-demand prescription delivery service and how does it work?
DrHouse’s on-demand prescription delivery service allows patients to receive eligible medications directly at their doorstep, often the same day and sometimes within about one hour, after a virtual doctor visit. Delivery applies only to a select list of approved generic medications, which may be available at no cost when delivery is available and selected.
Quick Answer:
- Available after a virtual visit if a prescription is issued
- Delivery applies only to select generic medications
- Eligible medications may be available at no cost with delivery
- Same-day delivery in supported areas (sometimes ~1 hour)
- Delivery must be selected before the visit
- Not all prescriptions or medications qualify
How It Works
- Start a virtual visit – You meet with a licensed physician through the DrHouse app.
- Get evaluated and prescribed (if appropriate) –The physician determines whether medication is needed based on your condition.
- Select delivery (if available) – If your medication is part of the approved delivery list, you can choose delivery in the app before the visit.
- Confirm and track delivery – After the prescription is issued, you confirm delivery details and track it in real time.
- Receive your medication – A courier delivers the medication to your address, and ID verification is required.
What to Expect
- Fast delivery: Medications arrive in as little as one hour in supported locations
- No delivery cost: Delivery itself is free
- Free medications: Eligible generic medications may be available at $0 with delivery
- App-based tracking: You can follow your delivery status in real time
- Convenience: No pharmacy visit needed for eligible medications
What to Know
- Limited medication list: Delivery is available only for a select group of approved generic medications
- Not all prescriptions qualify: If your medication is not on the delivery list, it will be sent to a pharmacy instead
- Location-dependent: Delivery is only available in supported areas
- Must be selected in advance: You need to choose delivery before your visit to be eligible
- Prescription required: Medications are provided only if the physician determines they are medically appropriate
- Care not affected: Your care is not affected by the choice to get a pharmacy pickup or delivery. Not available to Medicare, Medicaid, CHIP, TRICARE, CHAMPVA, or other federal or state health care program beneficiaries, where applicable.
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