Will the courier deliver the medication directly to my door, or do I need to pick it up?
Yes, the courier will deliver your medication directly to the address you provided during your visit setup. There is no need to pick it up from a pharmacy or delivery hub—your prescription will be brought straight to your door for maximum convenience.
Important Delivery Details:
- Direct-to-Door Delivery: Your medication will be delivered to the exact address you entered when selecting on-demand prescription delivery.
- Special Instructions: If you have specific instructions for the courier (e.g., apartment number, gate codes, buzzer instructions), make sure to include them when placing your order to avoid delays.
- Photo ID: The courier will require a valid government-issued photo ID before handing over your medication. This is to ensure the safety and security of the delivery process.
- Signature Required: For safety and regulatory reasons, the medication must be received by you personally. The courier will require your signature upon delivery.
- Real-Time Tracking: You can monitor your delivery in real-time through the DrHouse app, where you’ll receive status updates and an estimated arrival time.
What If the Courier Has Trouble Finding My Address?
If the courier is unable to locate your address, they will attempt to contact you directly. Please ensure that your phone is reachable during the delivery window to prevent missed deliveries.
