Why can’t I get a refund if I refuse the delivery?
For safety and regulatory reasons, DrHouse cannot offer refunds if you refuse to accept your prescription delivery. Medications, once dispensed and out for delivery, cannot be returned, reused, or resold. This ensures that all medications meet the highest safety standards and remain uncompromised throughout the delivery process.
What Happens if I Refuse the Delivery?
If you refuse to accept your medication:
- The prescription will be destroyed to comply with strict pharmaceutical safety regulations.
- Unfortunately, no refunds can be issued in this case.
Why Are These Rules in Place?
- Patient Safety: To guarantee that all medications remain uncontaminated and are only handled by authorized professionals.
- Regulatory Compliance: Pharmacy and healthcare regulations prohibit the return or redistribution of medications after they have been dispensed and delivered.
How to Avoid Issues with Delivery:
- Please ensure you’re present at the delivery address you provided at the scheduled time for your on-demand prescription delivery. This will help guarantee a smooth and timely delivery of your medication.
- Remember that the delivery option must be selected before your doctor’s visit,
- Keep your phone nearby in case the courier needs to contact you.
